Referring Agencies

We receive referrals from a variety of sources. Most of them are sent to us by personnel working in the criminal justice system. However, we are also referred cases from school staff and members of the public can self-refer.

We have Memorandums of Understanding (MOU) to receive referrals from Victoria and Oak Bay Police Departments and the Attorney General to receive Crown referrals from the Victoria and Colwood (for the entire Western Communities region) Crown offices. We began working with the Victoria Police Department in 2004, when we did a restorative justice pilot with the Department. After a successful pilot, we signed an MOU with them in 2006. We signed an MOU with the Attorney General in 2008 and with the Oak Bay Police Department in 2016. We greatly value the relationships we have with our referral sources and appreciate the value they place in restorative justice as a response to crime and violence.

We can also receive referrals from judges and probation. And occasionally we receive referrals from the Insurance Corporation of British Columbia (ICBC) related to fraud cases. We are often approached by members of the community and personnel within the justice system regarding unique circumstances who are interested in restorative justice as a response. We are always open to discussing these matters. If we are unable to assist, we will do our best to provide other resources and supports in the community.

See what referring agencies say about working with Restorative Justice Victoria. See Testimonials

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RJV & Covid-19

We are continuing to offer our restorative justice services during this time. We are also taking new referrals.

Depending on the circumstances and the comfort levels of everyone involved, we are working with clients through online conferencing, phone meetings, and/or in-person. We are following all the BC Government guidelines to minimize risk during in-person meetings, and can explore various options with clients on a case-by-case basis. Our staff are continuing to work at home and in the office. If you would like to contact us, email us at or leave a voicemail at (250) 383-5801 and we will get back to you as soon as we can.

We are currently enrolled in the Canadian Red Cross Stop the Spread program which allows us to administer COVID-19 tests to staff, volunteers and clients upon request on a voluntary basis. Clients wishing to take advantage of this service may discuss this option with an RJV team member.

The safety of our clients, volunteers, and staff is paramount. Please don’t hesitate to contact us if you have any questions about how your case might proceed with our health and safety processes in place. We hope that you are doing well during this challenging time.

Our work during the pandemic is supported by the Government of Canada’s Emergency Community Support Fund and the Victoria Foundation’s Community Recovery Program Grant.